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Your local Physiotherapy Practice

Contact Us

0118 969 2299
11 Headley Road
Woodley
Reading
Berkshire RG5 4JB
appts@3way-healthcare.co.uk
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Call 0118 969 2299 to book your appointment

 

Update 27th March 2020

We have now completely transitioned to remote consultations using either telephone or video link but continue to offer a full service to patients. Our experience in this first week has been excellent – our patients have found the sessions valuable and the feedback to our new approach has been almost universally positive.

If you have been referred for physio treatment, we will be in touch to organise an appointment, and your physiotherapist will call you at the allotted time. We have developed a new protocol using telephone, and where appropriate video links and email, to ensure we continue to provide the best possible assessment and advice for patients and support you.  Even though the Covid-19 situation is preventing hands-on treatments at present, we can really help your conditions, and those patients that we have been working with are seeing the benefits.

Please follow the government guidance, stay safe and look after each other in these difficult times.

We will continue to update you as and when the situation changes, and if you have any questions or wish to book an appointment you can contact the clinic at 0118 9692299.

 

Update 23rd March 2020

The growing and escalating situation regarding Covid-19 is sadly forcing the closure of many businesses, and introduction of measures restricting movement which are unprecedented but vital to fighting this disease.

We are delighted to say that 3 Way Healthcare will continue to provide physiotherapy support to all of our patients.  However, In order to best protect both our patients and staff, we have today made the decision to stop all face to face appointments, and therefore our clinic in Woodley will be closed to patients – this is line with current guidance from both government and healthcare professional bodies.

Those patients who already have an appointment booked should receive a text message confirming this and be asked to call the clinic on 0118 9692299 to confirm its receipt.  Your physiotherapist will call you at the scheduled time of your appointment, and we have developed a new protocol using video links and email to ensure we continue to provide the best possible assessment and advice for patients and support you during this difficult time.

We have been piloting this approach for the past 2 weeks and it is proving successful and popular with our patients.  Where appropriate your physio will be able to review and assess your condition using video links, provide printed or video exercises via email, arrange follow up appointments and support patients with expert care.

We will continue to update you as and when the situation changes, and if you have any questions you can contact the clinic at 0118 9692299

 

Update 21st March 2020

As the guidance on Covid-19 becomes much stronger regarding unnecessary travel and gathering, and following yesterday’s update from government, we have further updated our policy to protect our patients and staff.

From Monday 23rd March, all consultations for all patients will be conducted by telephone. Those patients who already have an appointment booked should receive a text message confirming this and be asked to call the clinic on 0118 9692299 to confirm its receipt.

Your physiotherapist will call at the time of your scheduled appointment, and we have developed a new protocol to ensure we can provide the best possible assessment and advice for patients to continue treatment despite the unprecedented situation we all find ourselves in.

Where appropriate the physio will be able to provide exercises (and send videos to make it easier for patients to understand), arrange follow up appointments (with video links where available), and support patients with expert care.

In extreme cases, where the only option is for hands-on treatment, and provided the patient is not within the vulnerable or self-isolating criteria, your physio may decide you require a follow up appointment at our Woodley clinic.

We will continue to update you as and when the situation changes, and if you have any questions you can contact the clinic at 0118 9692299

 

Update 17th March 2020

Yesterday’s government update on the Covid-19 virus called for those in households showing symptoms and those in a vulnerable category to self-isolate, and for everyone to minimise all unnecessary travel and social gathering.

In light of this new guidance, we are updating our policy as follows:

If you have an appointment with 3 Way please do not come in for treatment unless it is absolutely necessary and you are not in a vulnerable category.

In order to continue providing treatment and advice we will be conducting telephone consultations instead, so please keep your appointment time available for this and one of our physiotherapists will call you.

In all cases, please phone the clinic on 0118 969 2299 to let them know how you would like your appointment to be carried out.

 

Update 14th March 2020

With the ever changing and developing situation with the Covid-19 virus, please be assured that we are monitoring the situation, following current advice and modifying all of our policies to protect our patients and staff as much as possible.

We would ask that if you have a cough or fever or feel that you are in the “vulnerable” category that you do not come in for treatment.

If this is the case, please phone the clinic on 0118 969 2299 to cancel or rearrange your appointment, giving us as much notice as you possibly can to help us prioritise resources.

For all other patients we are operating as usual, but please observe and adhere to the notices on the front door when you attend for treatment.

We will continue to monitor the situation and keep everyone aware as and when things change.

Many thanks

3 Way Healthcare Team

 

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